We need an interpreter for an appointment. How do we find one?
Please ask your contact at the location to provide you an interpreter. If they are needing assistance, please give them KCDHH's phone number or go to our listing of other interpreter referral agencies.

I want to become an interpreter. What is the process?
For more information on becoming an interpreter or the interpreter training programs in Kansas, check out our interpreter section.

I need an interpreter and they will not provide one. What is required under the American with Disabilities Act (ADA)?
This is almost on a case by case basis. Individuals may contact the ADA Project for technical assistance and clarification of the ADA including up-to-date information on court rulings. For more information check out their website at www.adaproject.org or call (800) 949-4232 Voice/TTY. This project is funded through the United States Department of Education. The ADA can be found on the United States Department of Justice website at www.ada.gov .

What is a TTY/TDD?
Teletypewriters (TTY), Text Telephones (TT), or Telecommunications Devices for the Deaf (TDD) are machines used by deaf and hard of hearing people to communicate by telephone. People communicate by typing messages on a typewriter-like keyboard. The messages are displayed on a small panel on the TTYs at both ends of the phone line.
Both desktop and lightweight portable models are available with features such as:

· text display panel
· printer
· auto dial/auto answer
· audio voice to announce your TTY call
· computer compatibility
· built-in rechargeable batteries

I need assistance with the telephone, I can not hear?
The Kansas Telecommunications Access Program (TAP) is a telecommunications equipment distribution program. It was established through the Kansas Corporation Commission and is funded through the Kansas Universal Service Fund. The purpose of TAP is to provide vouchers to Kansans with disabilities so they can acquire the specialized equipment they need in order to access basic telecommunication services in their home.

TAP has demonstration sites across the state. Individuals can test the equipment before purchasing to decide what will work best for their telecommunication needs.

To find out more about the program or to obtain an application, contact TAP at (785) 234-0200 Voice, (785) 234-0207 TTY or email at tap@kstelecom.com.

What happens when the driver can't hear?
The Kansas Legislature authorized the Kansas Commission for the Deaf and Hard of Hearing (KCDHH) to provide Safety Communication Visor for vehicles regularly driven by persons who are deaf or hard of hearing. The purpose of the visor is to help law enforcement officers 0r emergency response personnel to quickly identify drivers who are deaf or hard of hearing and may have special communication needs. There is a fee of $5 per visor.

To obtain a visor application or more information on the Safety Communication Visor Program, contact KCDHH at (800) 432-0698 Voice/TTY or
(785) 368-8034 Voice/TTY

My TTY/TDD is broken, what if I need to use the phone while it is being repaired?
A Loaner Program is offered through Kansas Assistive Technology (ATK). Kansans may contact them at 800-526-3648.

I need hearing aids but they cost too much and my insurance will not cover them. Does your agency offer any assistance?
For a list of organizations who provide financial assistance for the purchase of hearing aids see our Hearing Aid Funding Section. KCDHH offers information/referral, advocacy and public education. The only direct services offered are interpreter coordination, interpreter certification and the Safety Communication Visor Program.