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Online Application FAQs
Having problems downloading and uploading you online application form? Maybe the answers to these frequently asked questions will help. If you still need help after reading this information, please contact us at: CentralOfficeJobs@srs.ks.gov Best wishes!
Q. I completed and submitted an online application for a position. Then, when I tried to upload my application for another position, the file didn't exist. What went wrong??
A. You probably did not actually SAVE the file to a disk or a drive before you submitted it to a specific agency. Complete the application again, but be sure to SAVE it to a disk or a drive by following the instructions below.
Q. It’s
not clear how to save my file. How can I save it??
A. As long as no
agency is selected and the requisition field is blank, no form will be
submitted to an agency. You can still fill out all the information
you like and press the submit button. You will then be sent to a page that
has a text file (.txt) and a PDF file (.pdf). Both files should be saved
to your computer hard drive or a floppy disk. Use the text file (.txt) when
applying for other on-line positions and the PDF file (.pdf) for viewing
or to submit a printed paper application. DO NOT change the computer
generated name of the .txt file when saving it. Save it with the computer generated
name. It will read something like “DPS******.txt”. Be sure to
note WHERE you have saved your file (which computer drive, disk, etc.). The
next time you want to work on your application, you can go through the file
upload process and find the file you saved. This will bring in the information
you had previously saved.
Q. I
have previously saved my text file. When I upload my file and the data populates
in the form, why are the “number of hours” and “employed
to” dates reversed??
A. Correct those fields and re-submit the form. Save the text file (.txt) that
is created for future use and those changes will be recognized the next time
you upload the file.
Q. The
State Agency I am interested in is not listed as a choice to submit the online
application to. Why can’t I find them in the drop down menu??
A. The agency of interest is not participating in the On-line Employment Application
process. You will need to send the agency a paper version of the Employment
Summary. Contact the Agency recruiter for details.
Q. Why
are there two file types available when I don’t select an agency
and include a requisition number??
If no agency is selected, there will be no application submitted. This allows
you, the applicant, to save a text file (.txt) and/or a PDF file (.pdf). It
is a good idea to save both file types so you can submit the text file and
print or view the acrobat (pdf) file.
Q. Why do I get errors when I paste my job duties in the form after
I submit??
A. Because your data has to fit in a fixed text area on the submitted
application; only 13 rows of data are allowed. The font is small
enough to allow for an
adequate description. Be sure to state your duties in a concise manner
and allow the text to just “wrap around” (do not hit
return).