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BUSINESS PRACTICES MANUAL Table of Contents |
100 200 300 400 500 600 700 800 900 1000 1100 1200 1300
| Section # | Title | Last Revision |
| 100 | SIGNING ON AND OFF OF KAECSES | Date |
| 100-1 | Signing on to the System | 08/27/97 |
| 100-2 | Signing off of the System | 08/27/97 |
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| 200 | INFORMATION REQUEST MANAGEMENT | |
| 200-1 | Adding an Information Request | 08/27/97 |
| 200-2 | Generating a Non-ADC Application | 08/05/99 |
| 200-2a | Denied or Incomplete Non-ADC Applications | 08/06/99 |
| 200-3 | Updating an Information Request | 08/27/97 |
| 200-4 | Deleting an Information Request | 08/10/99 |
| 200-5 | Requesting Court Documents | 09/10/99 |
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| 300 | OPENING, REOPENING, CHANGING, AND CLOSING CSE CASES | |
| 300-1 | Opening a Non-ADC Case | 08/23/06 |
| 300-1a | Receiving a Reopen Request on a Closed Case | 01/10/01 |
| 300-2 | How to Create a Case Without a Referral | 01/10/01 |
| 300-2a | Opening a Public-Assistance-Related CSE Case | 08/23/06 |
| 300-2b | Opening a Foster Care CSE Case | 01/10/01 |
| 300-2c | Processing a Referral on an Existing NA Case | 01/10/01 |
| 300-2d | Processing a Foster Care Referral on an Existing Case | 01/10/01 |
| 300-2e | Processing a Referral for a Child from a Multi-Child Case | 01/10/01 |
| 300-3 | Processing a Reopen Referral | 01/10/01 |
| 300-4 | Processing a Change Referral | 01/10/01 |
| 300-5 | Viewing a Referral | 02/11/99 |
| 300-6 | Performing a Search by Name or Social Security Number | 01/08/01 |
| 300-6a | Finding All Cases Associated to a Person Number | 07/26/99 |
| 300-6b | Handling Duplicate Person Number: If there are no Ties to Legal or Finance | 06/15/01 |
| 300-6c | Handling Duplicate Person Number: If there are Ties to Legal but no Finance | 06/15/01 |
| 300-6d | Handling Duplicate Person Number: If there are Ties to Legal and to Finance | 05/31/06 |
| 300-7 | Creating an Expedited Paternity Case | 01/10/01 |
| 300-7a | Creating a Non-Custodial Parent Case for Paternity Establishment | 03/12/08 |
| 300-7b | Creating a Non-Custodial Parent Case for Modification Only | 03/12/08 |
| 300-8 | Closing a CSE Case | 01/05/01 |
| 300-9 | Changing Case Service Type | 03/01/99 |
| 300-10 | What Needs to be Done when Receiving Alerts on Program Changes | 09/21/99 |
| 300-11 | Creating a JJA Case from a Paper Referral | 01/10/01 |
| 300-11a | Creating a JJA Case from a Foster Care Referral | 01/10/01 |
| 300-12 | Inactive Converted FC and Active Associated Cases | 09/08/99 |
| 300-13 | Creating a Medical Only Case | 10/01/99 |
| 300-14 | How to Handle Cases When a Judge has Ordered Two Male AP's to Pay Child Support for the Same Child | 01/10/01 |
| 300-15 | Combining Multiple Converted Cases | 09/07/00 |
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| 400 | PERSON INFORMATION MANAGEMENT | |
| 400-1 | Viewing/Adding/Updating Person Program Information | 09/15/03 |
| 400-2 | Adding Good Cause/Non-Cooperation | 03/10/00 |
| 400-2a | Updating Good Cause/Non-Cooperation | 06/14/99 |
| 400-3 | Updating AP/AR/Child Details | 09/16/03 |
| 400-3a | Monitoring Child Emancipation | 07/27/06 |
| 400-3b | Creating and Alias for an AR/AP | 07/30/99 |
| 400-3c | Updating Foster Care Child Details | 07/30/99 |
| 400-3d | Adding/Updating AR and/or AP Alias and Alternate Social Security Number | 08/03/99 |
| 400-3e | Updating AR Details With Prior TAF Involvement | 07/03/08 |
| 400-4 | Adding a Child to a Non-ADC Case | 08/23/06 |
| 400-5 | Adding a Child to a PA-Related Case Through a Referral | 08/23/06 |
| 400-6 | Adding an AP to a Case | 01/10/01 |
| 400-7 | Adding a Father Role for an Absent Parent | 01/10/01 |
| 400-7a | Adding a Mother Role for an Absent Parent | 01/11/01 |
| 400-7b | Adding a MO/FA Role for a Person Who is Not the AP/AR on the Case | 01/11/01 |
| 400-7c | Adding an Address for a MO/FA Who is Not the AP/AR on the Case | 07/30/99 |
| 400-8 | Changing an AR on a Case | 05/31/06 |
| 400-9 | Ending a Case Role | 09/16/03 |
| 400-10 | Setting/Updating the Family Violence Indicator on a Person | 04/19/06 |
| 400-10a | Removing the Family Violence Indicator from a Person | 04/19/06 |
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| 500 | LOCATION INFORMATION MANAGEMENT | |
| 500-1 | Adding/Updating an Address for a CSE Person | 04/23/02 |
| 500-2 | Adding/Updating a Foreign Address for a CSE Person | 01/29/08 |
| 500-3 | Adding/Updating a Person's Employment Income Source | 08/17/99 |
| 500-3a | Adding a Person's Self-Employment Income Source | 07/06/99 |
| 500-3b | Adding/Updating "Other" Unearned Income Sources | 07/26/00 |
| 500-4 | Adding an Employer Headquarters | 08/27/97 |
| 500-5 | Adding/Linking Resident Agents to Employers | 03/15/99 |
| 500-6 | Adding a Resource for a CSE Person | 08/06/99 |
| 500-7 | Updating Resource Information | 08/06/99 |
| 500-8 | Adding/Updating/Deleting a Vehicle for a CSE Person | 07/09/99 |
| 500-9 | Adding a Vehicle as a Resource for a CSE Person | 07/09/99 |
| 500-10 | Adding a Resource as an Income Source | 08/27/97 |
| 500-11 | Adding Military Pay as an Income Source | 04/23/02 |
| 500-12 | Adding/Updating Military Information | 04/23/02 |
| 500-12a | Ending Military Branch or Service/Adding New Military Information | 04/23/02 |
| 500-13 | Recording Bankruptcy Information for a CSE Person | 07/17/08 |
| 500-14 | Adding and Viewing Responses to 1099 Requests | 04/14/99 |
| 500-15 | Viewing the External Agency List | 03/17/99 |
| 500-16 | Adding/Updating/Deleting Marriage Information | 08/06/99 |
| 500-17 | Adding/Updating/Deleting Contact Person Information | 10/17/03 |
| 500-18 | Adding/Updating a Prison/Jail or Parole/Probation Record | 05/20/02 |
| 500-19 | Adding Health Insurance Information for a Policy Holder | 06/25/07 |
| 500-20 | Updating Health Insurance Information for a Policy Holder | 10/17/03 |
| 500-20a | Updating Converted Health Insurance Information for a Policy Holder | 08/02/02 |
| 500-21 | Adding Health Insurance Coverage by Person Information | 09/01/99 |
| 500-22 | Updating Health Insurance Coverage by Person Information | 03/25/99 |
| 500-23 | Recording/Updating or Deleting Health Insurance Viability | 01/29/08 |
| 500-24 | Adding an Employer to KAECSES | 06/07/99 |
| 500-25 | Adding and Viewing Responses to FPLS Requests | 02/13/03 |
| 500-26 | Adding/Updating/Deleting Available Health Insurance by Person | 03/25/99 |
| 500-27 | Viewing a List of Marriage History Records for the AP or AR | 03/19/99 |
| 500-28 | Viewing a Complete Listing of all Known Health Insurance Companies | 10/17/03 |
| 500-28a | Viewing Health Insurance Company Details by Carrier Code | 10/17/03 |
| 500-29 | Viewing Health Insurance Coverage by Person List | 03/24/99 |
| 500-30 | Viewing a List of Contact Persons for a Specific CSE Person | 03/19/99 |
| 500-31 | Viewing a List of CSE Person Resources | 03/19/99 |
| 500-32 | Viewing Federal Case Registry Response Information | 04/04/00 |
| 500-33 | Financial Institution Data Match | 06/09/00 |
| 500-34 | Viewing License Suspension Data For AP's | 04/23/02 |
| 500-35 |
Viewing a List of Possible License Suspension For a Given CSE Person or Service Provider |
04/23/02 |
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| 600 | PATERNITY AND OBLIGATION ESTABLISHMENT | |
| 600-1 | Scheduling Genetic Testing | 02/11/02 |
| 600-2 | Rescheduling Genetic Testing | 08/04/99 |
| 600-3 | Recording Genetic Test Results | 05/22/00 |
| 600-4 | Absent Parent Contests Genetic Test Results | 03/17/99 |
| 600-5 | Recording Results to AP's Challenge to Genetic Test | 03/18/99 |
| 600-6 | Calculating Support for a New Support Order | 01/20/04 |
| 600-7 | Updating a Support Calculation for a New Support Order | 08/21/00 |
| 600-8 | Calculating Support for an Already Existing Support Order | 01/20/04 |
| 600-9 | Adjusting URA Amounts | 08/07/02 |
| 600-9a | List URA Adjustments | 08/01/00 |
| 600-10 | Viewing Genetic Test Account List | 03/18/99 |
| 600-11 | Viewing Draw Sites and Laboratories for Genetic Testing | 03/18/99 |
| 600-12 | Viewing the Child Support Worksheet List | 03/16/99 |
| 600-13 | Viewing Genetic Test Sample Information by CSE Person | 03/24/99 |
| 600-14 | Reusing Existing Genetic Test Sample | 03/24/99 |
| 600-15 | Viewing Genetic Test Details | 05/26/99 |
| 600-16 | Viewing the Member's Portion of the URA | 08/02/00 |
| 600-17 | Viewing the IM Household Unreimbursed Assistance | 08/02/00 |
| 600-18 | Viewing the Unreimbursed Assistance by Court Order Number | 08/02/00 |
| 600-19 | Displaying M Household Members | 08/08/00 |
| 600-20 | Refunding Excess Over URA and Current Over URA | Automated Process |
| 600-21 | Creating AF/FC and Medical Grants and Time Frames | 04/19/06 |
| 600-22 | Viewing the Application of Collections to the Un-reimbursed Assistance | 08/22/02 |
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| 700 | NON-CSE CASE RELATED PERSONS MANAGEMENT | |
| 700-1 | Adding a Non-CSE Case Related Person | 11/02/01 |
| 700-2 | Updating a Non-CSE Case Related Person's Information | 04/26/99 |
| 700-3 | Adding a Non-CSE Case Related Person's Address to the System | 02/14/02 |
| 700-4 | Adding a Non-CSE Case Related Person's Foreign Address to the System | 02/14/02 |
| 700-5 | Updating a Non-CSE Case Related Person's Address | 02/14/02 |
| 700-6 | Adding a Non-CSE Organization to the System | 08/23/99 |
| 700-7 | Adding a Non-CSE Organization's Address to the System | 02/14/02 |
| 700-8 | Adding a Non-CSE Organization's Foreign Address to the System | 02/14/02 |
| 700-9 | Updating a Non-CSE Organization's Address | 02/14/02 |
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| 800 | SERVICE PLAN MANAGEMENT | |
| 800-1 | Viewing and Deleting Alerts | 03/30/99 |
| 800-2 | Adding Manual Alerts | 04/26/99 |
| 800-3 | Creating a Manual History Record | 09/27/99 |
| 800-4 | Adding and Viewing Narrative Entries | 09/18/00 |
| 800-5 | Adding a New Appointment Record | 03/26/99 |
| 800-6 | Generating an Appointment Letter | 08/06/99 |
| 800-7 | Displaying, Updating, and Deleting Appointments | 08/06/99 |
| 800-8 | Linking Appointments | 03/30/99 |
| 800-9 | Viewing and Closing Monitored Activities | 09/10/99 |
| 800-10 | Viewing and Recording Responses to Monitored Documents | 05/18/99 |
| 800-11 | Conducting an Annual Case Review | 06/25/08 |
| 800-12 | Conducting a Three Year Review for Order Modification | 04/05/02 |
| 800-13 | Viewing a Pre-Conversion Case Number, Case Composition, and Narrative from the Pre-Converted KAECSES Case | 03/02/99 |
| 800-14 | Assigning a Business Object | 07/15/99 |
| 800-15 | Reassigning a Business Object | 01/11/00 |
| 800-16 | Managing Case Units | 07/15/99 |
| 800-17 | Adding Manual Monitored Activities | 08/03/99 |
| 800-18 | Maintaining Office Caseload Assignments | 06/07/00 |
| 800-19 | Global Reassignment of Business Objects | 03/06/00 |
| 800-20 | Setting/Updating a Manual Monitored Activity for a Modification Review | 08/09/99 |
| 800-21 | Maintaining Supervisory Hierarchy | 07/14/00 |
| 800-22 | Maintaining Service Providers in an Office | 07/19/00 |
| 800-23 | Online Print From LRAL.CASL and Debt Screens | 10/12/01 |
| 800-24 | Arrearage Affidavit - Online Print From Debt | 07/19/02 |
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| 900 | LEGAL ACTIONS MANAGEMENT | |
| 900-1 | Adding/Updating/Closing/Deleting a Legal Request to a CSE Attorney | 06/20/01 |
| 900-1a | Accepting/Rejecting/Closing the Legal Request for Attorneys/Contractors | 11/24/99 |
| 900-1b | Adding/Updating/Closing/Deleting a Legal Request to a Legal Contractor | 06/21/01 |
| 900-2 | Adding/Generating a Petition Legal Action (KS CSE) | 10/03/02 |
| 900-3 | Adding/Recording a Pre-Existing Legal Action (Not KS CSE) | 09/15/03 |
| 900-4 | Adding/Generating a Subsequent Legal Action Under an Existing Court Case Number (KS CSE) | 10/03/02 |
| 900-5 | Adding/Recording a Private or Out of State Financial Journal Entry | 09/15/03 |
| 900-6 | Adding an Agreed Order | 10/08/02 |
| 900-7 | Adding/Generating a Notice of Assignment | 10/08/02 |
| 900-8 | Recording Successful Service Results | 08/04/99 |
| 900-9 | Recording Unsuccessful Service Results/and Requesting Alias Service | 08/04/99 |
| 900-10 | Recording a Court's Response to a Kansas CSE Legal Action | 08/04/99 |
| 900-11 | Recording a Respondent's Response to a Kansas CSE Legal Action | 08/04/99 |
| 900-12 | Adding/Generating an Income/Medical Withholding Order (KS CSE) | 10/08/02 |
| 900-12a | Terminating an Income or Medical Withholding Order (KS CSE) | 10/08/02 |
| 900-13 | Adding/Generating an Existing Income Withholding Order (Not KS CSE) | 10/08/02 |
| 900-14 | Adding/Recording or Generating a Discovery Legal Action | 09/15/03 |
| 900-15 | Adding a Discovery Response | 02/10/99 |
| 900-16 | Adding/Updating Information Regarding a Legal Hearing | 11/04/99 |
| 900-17 | Adding/Updating Information Regarding a Legal Appeal | 04/10/00 |
| 900-18 | Ending a Legal Action | 02/10/99 |
| 900-19 | Ending a Legal Role | 02/10/99 |
| 900-20 | Correcting/Ending Legal Details and Legal Obligation Persons | 12/14/99 |
| 900-20a | Updating/Correcting Converted Data on Legal Actions | 04/13/00 |
| 900-21 | Dismissing a Court Case | 01/13/00 |
| 900-22 | Adding a Non-Case Related Person to a Legal Role and a Legal Obligation Role for a Legal Action | 09/15/03 |
| 900-23 | Adding/Updating/Displaying Private Attorney Information | 12/16/99 |
| 900-24 | Adding/Generating a Garnishment Legal Action (KS CSE) | 10/08/02 |
| 900-25 | Adding/Recording a Legal Action (KS CSE) | 10/08/02 |
| 900-25a | Deleting Legal Actions | 10/27/99 |
| 900-26 | Adding Incoming Interstate Legal Actions | 04/19/06 |
| 900-27 | Ending/Changing the Employer on an IWGL Record and Downloading the Subsequent ORDIWO2/MEDICALA | 08/15/01 |
| 900-28 | Adding/Generating a Notice of Assignment for a Child who was a Non-Case Related Person and is now a Case Related Person | 10/08/02 |
| 900-29 | Handling Inquiries Regarding Legal Case Status | 08/03/99 |
| 900-30 | Displaying an Income/Medical Withholding Order or Garnishment Record | 08/03/99 |
| 900-31 | Updating LROL when the Child/ren on the Legal Action are now on a New CSE Case(s) | 08/04/99 |
| 900-32 | Consolidating Court Orders | 10/08/02 |
| 900-33 | Conducting Legal Staff and Enforcement Contractor Annual Case Review | 09/07/99 |
| 900-34 | Conducting Legal Staff and Enforcement Contractor 36 Month Review for Modification | 09/08/99 |
| 900-35 | Adding/Generating a Legal Action When a Judge has Ordered Two Male AP's to Pay Child Support for the Same Child | 09/25/02 |
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| 1000 | ADMINISTRATIVE ENFORCEMENT ACTIONS | |
| 1000-1 | Treasury Offset/State Offset (FDSO & SDSO)/ License Sanction (KDWP) | 07/30/07 |
| 1000-2 | Filing a Motor Vehicle Lien | 08/06/99 |
| 1000-3 | Filing a Consent to Release a Lien | 02/10/99 |
| 1000-4 | Generating a Bond Letter | 02/10/99 |
| 1000-5 | Recording a Telephone Contact, Demand Letter, Office Interview, or DUN Letter | 07/28/99 |
| 1000-6 | AP Calls to Question Credit Agency Reporting | 03/01/00 |
| 1000-7 | To Stay Credit Reporting | 02/24/00 |
| 1000-8 | Releasing a Credit Reporting Stay | 02/10/99 |
| 1000-9 | Cancel/Delete an AP From Credit Reporting | 02/10/99 |
| 1000-10 | Recording IRS Full Collection and Kansas Most Wanted Actions | 02/10/99 |
| 1000-11 | Recording a Newspaper Action or Work Release Participation | 02/10/99 |
| 1000-12 | CSE Person Requests an Administrative Appeal | 12/01/99 |
| 1000-13 | Appellant Requests an Administrative Appeal on Behalf of a CSE Person | 08/06/99 |
| 1000-13a | Creating Administrative Appeal Documents | 08/06/99 |
| 1000-14 | Updating Administrative Appeals Information | 06/10/99 |
| 1000-15 | Updating Administrative Appeal Appellant Address | 02/10/99 |
| 1000-16 | Adding/Updating Administrative Appeal Hearings | 02/10/99 |
| 1000-17 | Adding/Updating Generating Summary Statement | 03/25/99 |
| 1000-18 | Exempting Administrative Enforcement Actions/Viewing Administration Action Exemptions | 07/30/07 |
| 1000-19 | Discontinuing an Exemption from Administrative Enforcement Actions | 07/30/07 |
| 1000-20 | Updating Manual Administrative Action Records | 04/16/99 |
| 1000-21 | Displaying Criteria for Administrative Actions | 06/08/99 |
| 1000-22 | Recording Out of County Real Estate Liens | 07/01/99 |
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| 1100 | FINANCIAL MANAGEMENT | |
| 1100-1 | Adding a New Accruing Obligation | 08/07/02 |
| 1100-2 | Updating an Accrual Start Date for an Accruing Obligation (Building Debt History on Non-Converted Obligations) | 09/13/99 |
| 1100-2a | Creating Past History for Converted Accruing Obligations | 12/29/99 |
| 1100-2b | Creating Past History for Converted Non-Accruing Obligations | 06/16/00 |
| 1100-3 | Adding a Non-Accruing Obligation | 08/07/02 |
| 1100-4 | Adding a Payment Schedule for a Non-Accruing Obligation | 08/03/99 |
| 1100-5 | Updating or Deleting a Payment Schedule for a Non-Accruing Obligation | 08/03/99 |
| 1100-6 | Adding a Voluntary Obligation | 09/15/03 |
| 1100-7 | Updating or Discontinuing a Voluntary Obligation | 05/12/99 |
| 1100-8 | Setting an Obligation to Manually Distribute | 04/05/02 |
| 1100-9 | Updating or Deleting a Manual Distribution | 05/12/99 |
| 1100-10 | Adding a Suspension on an Accruing Obligation | 08/07/02 |
| 1100-11 | Updating or Deleting a Suspension on an Accruing Obligation | 05/12/99 |
| 1100-12 | Adjusting Accrued Amounts | 08/07/02 |
| 1100-13 | Creating a Primary/Secondary Relationship Between Obligations | 05/12/99 |
| 1100-14 | Deleting a Primary/Secondary Relationship Between Obligations | 08/10/01 |
| 1100-15 | Recording Individual Payment History | 11/03/99 |
| 1100-15a | Updating or Deleting Recorded Individual Payment History | 04/27/00 |
| 1100-15b | Migrating Payment History | 11/03/99 |
| 1100-16 | Assigning a Designated Payee | 05/10/99 |
| 1100-17 | Updating or Discontinuing a Designated Payee | 05/13/99 |
| 1100-18 | Not Assigned | |
| 1100-19 | Adding a Suppression of Activity Statements/Billing Coupons by Person | 05/05/99 |
| 1100-20 |