Revised: 08/03/99

900-29 HANDLING INQUIRIES REGARDING LEGAL CASE STATUS

This Business Practice is used to flow through and access information on legal actions. Some examples are: an AR requests the status of a legal case; an AP inquires about a legal document just received; or non-legal staff need the status of a legal case.

Next to LEGL:

1. On LEGL:

--Select Legal Actions by CSE Person (LAPS) (For example: If you receive a telephone inquiry and the court case number is not known)--

--Proceed to Step 2--

OR

--Select Legal Actions by CSE Case (LACS) (If the CSE case number is known)--

--Proceed to Step 4--

2. On LAPS:

--Enter SSN--

--Press PF2 Display--

--If more information is needed, select the appropriate legal action--

--Press PF15 to proceed to LACT--

3. On LACT:

--Press appropriate PF key or use Next field to proceed to other screens as necessary--

4. On LACS:

--Enter CSE case number--

--Press PF2 Display--

--If more information is needed, select the appropriate legal action--

--Press PF15 to proceed to LACT--

5. On LACT:

--Press appropriate PF key or use Next field to proceed to other screens as necessary--