This process allows you to create appointment letters to AR=s and AP=s. Note: Letters can only be generated from appointments that appear on the AMEN screen. See Business Practice 800-5 Adding a New Appointment, for instructions on how to add an appointment record in order to generate an appointment letter.

--Appointments can be searched by person number, case number, or date. Type in the appropriate information in any or all of those fields and press PF2 to display appointments--

--Type AS@ in the Sel field before the appointment for which an appointment letter needs to be generated--

--Press PF24 to go to Document Print (DOCM)--

--Type AS@ in the Sel field before the appropriate document--

--Press PF9 return--

--Press PF24 again--

--The system will download the document to WordPerfect--

If there is missing information needed to download the document, the system will flow to DDOC (dead document) and provide a message indicating what information is needed to download the document. If the highlighted field is green, the user will need to input information on the line provided. If the highlighted field is red, the user must enter the information in a field (s) in the system before the download can be completed. You may need to scroll through the pages of this screen to see what is highlighted. If the information missing needs to be added to the case, press PF9 return and go to the appropriate screen, add data, return to screen and try printing again.

--Edit, paying special attention to the areas of the document that are in red. Make sure the data downloaded is correct--

--Save, and print the document from WordPerfect.--

--If necessary, make and file a copy in the CSE file--

--You will need to either click on SESSION or close Word Perfect to return back to the screen session--