1100-15a UPDATING OR DELETING RECORDED INDIVIDUAL PAYMENT HISTORY

This process is used to update or delete payment history records that may have been duplicated or entered in error. Payment history can only be deleted or updated prior to being distributed. If a payment history record is fully or partially distributed, it will have to be adjusted by the Central Receivables Unit. After distribution, if the full amount of the payment history record is in suspense, the field worker can select one or more records and adjust it from the REIP screen. This process will change the status to ADJ and nothing else can occur on this payment. The worker can also release any payment in suspense from the REIP screen after correcting the reason the payment had suspended.

--Enter--

AP/Payor #.

Court Order Number.

--Press PF 2 Display--

To Delete:

--Enter an "S" in the Select field next to the payment(s) that need to be deleted. (Payments with the status of Distributed or Suspended can not be deleted)--

--Press PF10 Delete--

--Press PF 2 Display to refresh screen--

To Update:

--Enter an "S" in the Select field next to the payment(s) that need to be updated--

--Change information for the payment(s) that needs to be updated--

--Press PF6 Update--

--Press PF2 Display to refresh screen--

(To re-release any payment in suspended status)

--Press PF17 Release--

To Adjust:

(To adjust any payment that has the full amount in suspense)

--Enter an "S" in the Select field next to the payment(s) that need to be adjusted--

--Press PF20 Adjust--

NOTE: The Total # of Items, Total Payment Amount, Distributed, Refunded, Adjusted, and Undistributed amount fields will update when PF2 Display is used.

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