1322 Verification Provisions - Verification is the use of documentary evidence, collateral contacts, or home visits to establish the accuracy of statements on the application.
1322.1
Mandatory Verification That Affects Eligibility for Program Benefits
- The worker shall verify the following information prior to
approval for clients initially applying:
NOTE: The intent of these verification requirements is to prevent payment errors. It is not the intent to be punitive to clients. Staff should work with and assist clients in obtaining the necessary verification. If the client refuses to provide the necessary verification, assistance may be denied. However, if the client tries to, but cannot obtain the necessary verification, and the employer will not provide the necessary verification, the agency shall not deny assistance. Rather the interim report/application/review/change shall be processed using all available verification. The case file must be documented to support the action(s) taken.
Identity for persons claiming to be non-citizens is accomplished
through documentation provided under the requirements of KEESM
2146. All documents used to verify
identity must be recorded on the ES-3850,
Record of Identity and Citizenship, and retained in the case file
indefinitely per KEESM 1711 (9).
For persons exempt from the requirement due to SSI or Medicare
status, verification of such status is required and is to be noted
on the ES-3850.
The Reasonable Opportunity to Provide Documentation requirements
of 2145.4 are also applicable
to requests for identity verification.
Acceptable documents and the hierarchical protocol for obtaining
acceptable documents are described in Appendix
Item A-12 and as follows:
Primary
Document - a document that verifies both identity
and citizenship (as described in 2145.2)
and is further defined in Appendix
Item A-12. The availability of a Primary Document shall be
explored prior to using another identity document. A person
born outside of the U.S. who is now a U.S. citizen, but was
not a citizen at birth, must submit a Primary Document.
Secondary
Identity Document - a document that verifies identity
only. The statement of the applicant/recipient that a Primary
Document is not available is sufficient to seek a Secondary
Document. However, if a primary document is not used, two
different documents must be used to establish citizenship
and identity.
Additional
Documents for Children Under Age 16 - Where Primary
or Secondary documents are not available to verify identity,
special documents may be used for children under 16.
Declaration of Identity - As a final option, a written declaration may be used to establish identity for children under age 16 or disabled adults if no other documentation is available. If a declaration is used to establish citizenship it cannot be used for identity verification. Appendix Item P-7, Declaration of Identity for children and Appendix Item P-9, Declaration of Identity for Disabled Adults, may be used for this purpose. The EES Program Administrator/ HealthWave Clearinghouse manager must be approve the declaration. The person making the declaration must :
be a United States citizen,
sign the declaration under penalty of perjury in the presence of a witness, and
for children, must be the parent, legal guardian, or caretaker relative of the child;
for disabled adults, must be the director or administrator of a residential care facility where the individual resides.
The signature of the parent, legal guardian, or caretaker relative made under penalty of perjury in the presence of a witness. When a declaration is used to establish identity, the original must be retained in the case file indefinitely.
Any document which reasonably establishes identity shall be accepted and no requirement for a specific type of document, such as a birth certificate, will be imposed. If no such document is available, a collateral contact shall be made and documented in the case file.
Multiple Documents – When none of the above items of identity are available, a consumer may submit three or more of the following documents as verification of identity:Multiple documents can only be used for identity if a second or third level of citizenship has been provided.• employer identification cards
• high school or college diplomas, including GED
• marriage certificates
• divorce decrees
• property deeds/titles
1322.2
Mandatory Verification That Affects the Amount of Program Benefits
- The following information shall be verified prior to a determination
of the benefit amount for households initially applying. Failure to provide
verification of these items is not grounds for denial, rather the application
would be processed without allowing a deduction for the claimed expense.
Utility
Expenses (Food Assistance Only) - The household's utility
expense shall be verified if the household is not entitled to the
SUA or LUA and must claim the cost of one (or more) expenses per (7226.3 (4)).
If the household's only expense is a telephone, verification is only
required if questionable. See 1322.3
(4) for verification of entitlement to the utility standards.
Medical
Expenses - Medical expenses, used to meet spenddown or incurred
by food assistance persons who are elderly or disabled (refer to definitions
in the Appendix).
The amount of any medical expenses (including the amount of reimbursement
- food assistance only) shall be verified prior to initial approval.
For medical, all medical expenses used against spenddown, client obligation
or patient liability are to be verified including responsibility and
amounts of third party payments. Expenses direct billed to the fiscal
agent by the medical provider are considered verified but are subject
to review by EES or HCP.
Legal
Obligation and Actual Child Support Payments (Food Assistance Only)
- The worker shall verify the household's legal obligation
to pay child support, the amount of the obligation, and the monthly
amount of child support the household actually pays. The household
is responsible for providing verification of the legal obligation,
the obligated amount, and the amount paid. Also see 7225.
The agency shall accept documents that verify the household's legal
obligation to pay child support, such as a court or administrative
order, divorce decree, legally enforceable separation agreement or
documentation of the court order from KAECSES-CSE screens. (CSE always
obtains a hard copy of the order prior to entering it on the system.
To be acceptable, the order must be active, i.e., there is no end
date reflected on the system.)
Acceptable documentation verifying a household's actual payment of
child support includes, but is not limited to, court receipts, wage
withholding statements, verification of withholding from unemployment
compensation, and the State CSE agency if the payments are being made
to CSE. Also acceptable are statements from the custodial parent regarding
direct payments or third party payments the noncustodial parent pays
or expects to pay on behalf of the custodial parent.
Documents that are accepted as verification of the
household's legal obligation to pay child support shall NOT be accepted
as verification of the household's actual monthly child support payments.
Households that fail or refuse to obtain necessary
verification of their legal obligation or of their child support payments
shall have their eligibility and benefit level determined without
consideration of a child support deduction.
Dependent Care
Expenses (Food Assistance and TAF Only) - The obligation to
pay dependent care is to be verified before the expense can be allowed.
For persons receiving Child Care Subsidy, the fact that a family share
has been determined is adequate verification of the obligation. If
the actual family out of pocket obligation is greater than the family
share, the client must verify this additional expense before it may
be used as an expense.
For both TAF and food assistance, if appropriate verification of the
dependent care obligation is not provided, the expense can not be
allowed. If verification of the obligation is provided later, the
verification is to be treated as a change in circumstances and the
household's benefit level is to be rebudgeted with the updated verification.
Also refer to 7211 (3) and 7224.
Shelter
Expenses (Food Assistance Only) - The obligation for shelter
expenses shall be verified at the time of initial approval, review
and at the time of a change that increases benefits. Shelter expenses
include but are not limited to, rent, mortgage (including second mortgages),
lot rent, real estate taxes, and homeowner's insurance.
If verification may delay the household approval, the worker shall
advise the household that eligibility and benefit level may be determined
without providing a deduction for the claimed but unverified shelter
expense obligation. If the expense cannot be verified within 30 days
of the date of application, the agency shall determine the household's
eligibility without providing a deduction for the unverified shelter
expense.
If the household has verified a portion of the actual shelter costs
the worker shall use the actual verified amounts. If the household
subsequently provides the missing verification during the review period,
the household's benefit level shall be redetermined. The household
shall be entitled to the restoration of any benefits lost as a result
of the disallowance of the expense only if the agency failed to allow
the household 10 days to verify the expense. Any increase in benefits
shall be provided the month following the month the missing verification
is provided.
See 1322.3 (4) for verification of entitlement
to the utility standards.
1322.3
Verification of Questionable Information - The worker
shall verify all other factors of eligibility prior to approval only if
they are questionable and affect the household's eligibility or benefit
level. To be considered questionable, the information on the application
must be inconsistent with other information on the application or previous
applications or inconsistent with information received by the agency.
When determining if information is questionable, the decision shall be
based on each household's individual circumstances. Also see 1310
and 1320.
Household Composition - If questionable, the worker shall verify any factors affecting the composition of a household.
A claim of separate food assistance
household status from others residing at the same address shall
be considered questionable. Individuals who wish to be granted
separate household status from those with whom they reside shall
be responsible for completing the FP-1013,
V030, Purchase and Prepare Statement, the appropriate section
of the ES-3100
(page 8), or the ES-3100.6
(page 3). The Purchase and Prepare Statement if applicable, must
be completed at approval, at the time of address change and at
review, if household composition or purchase and prepare arrangement
have changed since the last time the form was completed. See 9333.
Elderly individuals requesting
separate food assistance household status as outlined in 4210
(4) shall be responsible for providing a physician's statement
that they cannot purchase and prepare their own meals, if that
is questionable, and for obtaining the cooperation of the remaining
household group
Citizenship
- (TAF, Food Assistance and Child Care) -
When a household's statement that one or more of its members are U.S.
citizens is questionable, the household shall be asked to provide
acceptable verification. (See 2145.)
If the household is unable to provide this verification, the member
whose citizenship is questionable shall be excluded from participation
until verification of his/her U.S. citizenship is provided. Refer
to 6100 (4) and 5200
(6) for treatment of the income and resources of a person excluded
under this provision.
Resources
- Other than as indicated in 1322.1
(9), resources are to be verified prior to approval only if inconsistent
with other information on the application, previous applications,
or other documented information, and the resource affects the household's
eligibility or benefit level. Inconsistent resource information shall
be identified in the case record with sufficient documentation and
verification to support the agency's action in the event of appeal
or for Quality Assurance review.
Utility Standards - Entitlement to the Standard Utility Allowance, Limited Utility Allowance, or the Telephone Standard Allowance, per 7226.3, shall be verified if questionable.